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Faster applications means higher productivity for Virtual Call Centers

  • Protect ROI of Virtual Call Center initiatives
  • Increase productivity
  • Reduce risk
  • Flexible, agile IT infrastructure
  • Web-enabled applications and IP telephony technologies enable agents, customer service representatives, telemarketers and interviewers to work remotely and yet be supplied with calls and applications as if they were located at a central location. The Virtual call center enables businesses to optimize the utilization of resources, increase the motivation of employees and economize on space.

    Netli ensures Web-enabled call center applications are delivered fast and securely over the public Internet. From a centralized data center businesses can divide a central operation among several geographically distinct sites with local-like application performance to all users. Sub-second application response times increase the number of reservations booked, files claimed, surveys completed or support incidents resolved.

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